Content Design

UX writing, setup instructions, and tutorial scripts that helped people understand an eSIM trial and activate T-Mobile service through Facebook.

Terminology, contextual prompts, and privacy disclosures for profile linking across WhatsApp, Instagram, and Facebook.

Headline patterns and notification guidelines for Facebook experiences inside Instagram.

Layered guidance, reusable status messages, and technical documentation for Rapid7 InsightVM. I led UX writing and partnered on research to help security teams understand and manage asset tags.

A personal prototype exploring naming, information architecture, and AI conversation design for music discovery. I wrote navigation labels and defined the voice and scope of Disco, an AI music assistant.

Expert interviews, editorial content, and product messaging for vehicle owners and service providers across four Openbay websites.